The Leerose Customer Care Division provides superior service and maintenance to its customers. As these vital functions are frequently ignored, Leerose first class service is very much in demand.
A range of carefully thought-out maintenance plans is offered, enabling clients to choose a service that meets both their needs and their budget. Plans include two comprehensive service visits per year by fully qualified service engineers.
To ensure Leerose stay ahead of its competitors they offer:
- Twenty four hour call out with four hour response
- Out-of-hours direct contact with our engineers
- A free help line
- Immediate installation of loan equipment
- Extended Warranties for up to ten years
The Customer Care Division has its own dedicated management and sales team, engineers and repair facilities, along with a comprehensive database system which enables our team to analyse fault trends.
The department works closely with the rest of the business to ensure that skills and knowledge are shared throughout the company.
In order to maximise your maintenance budget Leerose provide extended service agreements of varying periods up to a maximum of 10 years.
Comprehensive maintenance contracts give long-term peace of mind with regular preventative service visits and access to our dedicated in-house engineers.
Leerose offer four maintenance plans: Bronze, Silver, Gold and Platinum, each providing a different level of cover.
Whichever plan you choose you can rest assured that you will receive at least two preventative service visits from our qualified engineers each year.
Engineers in the Customer Care Department are fully qualified and highly trained in the latest integrated system technology.
They can offer advice ranging from tips for operating the system through to providing full training along with recommendations for upgrading to the latest technology to ensure you get the most out of your system. |
- Two comprehensive maintenance service visits per annum
- Emergency service avaiable 24 hours a day, 7 days a week
- Qualified engineers
- Emergency out-of-hours contact number
- All Emergency call outs and labour included
- All replacement parts includedv
- 24 hr response
Two comprehensive maintenance service visits per annum
- Emergency service avaiable 24 hours a day, 7 days a week
- Emergency out of hours number
- Qualified Engineers
- All Emergency call outs and labour included
- All replacement parts chargeable
- 24 hr response
- Two comprehensive maintenance service visits per annum
- Emergency service during normal working hours
- (Mon-Fri 9am-5pm)
- Qualified engineers
- All Emergency call outs and labour included
- All replacement parts chargeable
- 24 hr response
- Two comprehensive maintenance service visits per annum
- Emergency service during normal working hours
- (Mon-Fri, 9am-5pm)
- Qualified engineers
- All replacement parts chargeable
- All emergency call outs chargeble
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